Testimonials
Vault USA was a perfect fit for our needs and our clients' needs
As a IT solution provider, we demand success form our backup vendors. We have been impressed by the technical support team at Vault USA and capabilities of the Vault USA software. We were looking for a offsite backup solution for our internal infrastructure and our clients that was affordable and reliable. The Vault USA was a perfect fit for our needs and our clients’ needs. The software was easy to install and configure, the tech support team was attentive and available each time we made contact, and our data was accessible each time we needed to complete a restore. We also found the reporting that Vault USA provides to be timely and accurate, which saves us time in monitoring our backups and our clients backups.
Technical Services Director - CMIT Solutions of CT
Technical Services Director - CMIT Solutions of CT
Vault USA has all the essentials needed
I truly believe that Vault USA has all the essentials needed to be my premier online backup solutions vendor and I can rest assured that my customers & I will sleep better at night knowing that Vault USA is backing up all of their critical data.
President - CMIT of NJ
President - CMIT of NJ
Vault USA customer service has been superlative
Landec Corporation began using Vault USA back in January 2009. The customer service has been superlative. Although the product is simple to use, from time to time I've required some assistance and Vault USA's support team has been quick to respond. I have found their customer service to be friendly, timely and knowledgeable. I truly appreciate knowing they are behind the scenes - they even email me when they see a back-up was unsuccessful.
- Landec Corporation
- Landec Corporation
For all our enterprise backup needs. Seamless and very easy to setup and use
I am the IT manager for a medium to large lighting sales agency in the San Francisco Bay area. We have 50 workstations and 5 servers. All of my user’s “My Documents” folders, network attached storage, as well as my entire database structure is backed up. I use Vault USA for all of our enterprise backup needs and have had no issues whatsoever. The backup is seamless and very easy to set up and use. I would recommend Vault USA to any company looking for a good comprehensive backup solution.
- SixteenFiveHundred
- SixteenFiveHundred
Paying half what I was paying previously. All in all, a great product
The value, ease of implementation, and use of the Vault USA remote back up product, has made my switch to Vault USA a great experience. I am paying half what I was paying to my previous remote back-up solution and restore operations have been simple. All in all, a great product.
- Capital City
- Capital City
My IT team all agrees that moving away from the old tape backup system was one of the best things we did in 2008!
We replaced our old tape backup system with a Vault USA appliance, the backup sets were very easy to setup and we are now able to backup all of the systems on our network (Windows, Mac, UNIX & Linux) from one appliance, and we didn't have to install a single agent on any of the systems. We were able to do a full test of the system, including a complete Disaster Recovery test during the 30-Day Free Trial. We are now storing over 3TB of data on the remote vault in only 1.1TB of disk space after everything was deduplicated, compressed and encrypted. The system is awesome, as is the excellent Vault USA support. My IT team all agrees that moving away from the old tape backup system to the Vault USA system was one of the best things we did in 2008!
- Strang Communications
- Strang Communications
Unlike other backups it simply WORKS!
This product unlike other backup simply WORKS! I restored my test server and everything from shares to users and security were all there! The Vault USA tech support team is one of the best I have ever worked with and I highly recommend Vault USA and their product.
- Rhode Island Foundation
- Rhode Island Foundation
Vault USA was quick to set up and has been an incredible timesaver.
The “babysitting” aspect of creating backups is now a remnant of the past, which we find useful as a small IT team.
- AMAG Pharmaceuticals, Inc.
- AMAG Pharmaceuticals, Inc.
Support staff responded with commendable punctuality
As the one-man IT staff for my organization, Vault USA's service gives me peace of mind that my data will remain intact in the event of a digital disaster. The intuitive interface meant almost no learning curve and when I have had a question their support staff responded with commendable punctuality.
- Massachusetts Association of Realtors®
- Massachusetts Association of Realtors®
The backup system has saved us on two separate occasions due to a systems crash
I am writing to express our firm’s complete satisfaction with Vault USA. Although it has been only three weeks since the installation, the backup system has saved us on two separate occasions due to a systems crash by our Verizon DSL. We were able to restore our system completely on one occasion and also able to customize our restoration after our second failure. It saved hours of time and took virtually minutes to download and restore. We are glad we chose Vault USA for our backup and storage needs.
- Nery Corporation
- Nery Corporation

